Experience Design & Research Leader

 
 
 
 
 
 
 
jayheadshot08.jpg
 
 

ABOUT ME

Servant leader with strategic and tactical/delivery focus including over 15 years of experience and accomplishments building digital products, services and cx solutions, and highly effective, efficient design teams. I build teams with a focus on critical rational design, grow and empower team members, and marry business, technology, and design to drive value. I thrive in examining, understanding, and optimizing operating models and prize genuine collaborative relationships as key.